When required, we will arrange for one of our generator engineers to attend site to carry out servicing. This visit will include inspection of the oils, liquids, filters, belts and hoses with replacements being fitted as and when necessary.
The generator operation is proved and the set is left running for a period of time to remove any deposits from the manifold and exhaust system.
Our engineer will answer any questions you may have and will make a full report so that our service centre can inform you of any current or potential problems.
In order to save you additional expenditure, Power Control will also provide an oil sampling service on larger generator sets.
A sample of the engine oil is sent away for analysis and depending on the results we will advise whether or not to change the oil, which will potentially save you thousands of pounds in oil replacement each year.
If in the unlikely event that your generator has a problem between services, Power Control can provide an engineer onsite within four hours of you calling our call-centre for emergency situations.
Our 24-hour call centre can connect you with any of our "on call" service teams for telephone or onsite support.
12 month service contract
One major service (visits in office hours)
Normal working hours technical support
Emergency call out cover during normal working hours
Next working day response
Initial emergency callout to individual faults included
Consumables used on service visit charged extra to contract (Engine oil, oil filter, fuel filter etc.)