UPS Maintenance

Flexible, cost effective service solutions with guaranteed response times

Our in-house team of field engineers and battery technicians are trained across a multitude of emergency power brands. If your UPS is not listed, we can still protect it, please contact us to find out more.

UPS Servicing

Standard UPS Service Contracts

Choose from our wide range of maintenance options to provide the best cover for your site. You can rest assured that you will receive the most comprehensive support available in the UK. All include one preventative maintenance visit per annum, level one spares* on a per fault basis and all travel and labour costs – so there’s no need to worry about raising paperwork in an emergency.

*Level one spares are items engineers will use to get a UPS back online, removing the need for orders to be raised. Up to a maximum value of £200

Choose your contract now by completing the form below or contact us for further information.

Bronze Level Icon

bronze Level

  • 9am-5pm Monday - Friday (exc bank hols)
  • Same day response to call outs*
  • UPS technical support
  • Access to freephone emergency call out number
  • One onsite visit per annum for preventative maintenance (6kVA and above)
  • Items engineers will use to get a UPS back online, removing the need for orders to be raised. Up to a maximum value of £200 (excludes batteries and transformers)
  • All travel and labour costs for reactive maintenance
Silver Level Icon

silver Level

  • 8am-8pm Monday - Sunday (exc bank hols)
  • Same day response to call outs*
  • 24/7 UPS technical support
  • Access to freephone emergency call out number
  • One onsite visit per annum for preventative maintenance (6kVA and above)
  • Items engineers will use to get a UPS back online, removing the need for orders to be raised. Up to a maximum value of £200 (excludes batteries and transformers)
  • All travel and labour costs for reactive maintenance
  • Access to weekend emergency callout number
Gold Level Icon

gold Level

  • 24 hours, 7 days a week
  • 8 clock hour response to emergency call outs
  • 24/7 UPS technical support
  • Access to freephone emergency call out number
  • One onsite visit per annum for preventative maintenance (6kVA and above)
  • Items engineers will use to get a UPS back online, removing the need for orders to be raised. Up to a maximum value of £200 (excludes batteries and transformers)
  • All travel and labour costs for reactive maintenance
  • Access to weekend emergency callout number
Platinum Level Icon

platinum Level

  • 24 hours, 7 days a week
  • 4 clock hour response to emergency call outs
  • 24/7 UPS technical support
  • Access to freephone emergency call out number
  • One onsite visit per annum for preventative maintenance (6kVA and above)
  • All parts included (excluding consumable items)
  • All travel and labour costs for reactive maintenance
  • Access to weekend emergency callout number
Tailored Level Icon

tailored Level

  • 24 hours, 7 days a week
  • 4 clock hour response to emergency call outs
  • 24/7 UPS technical support
  • Access to freephone emergency call out number
  • One onsite visit per annum for preventative maintenance (6kVA and above)
  • All parts included (excluding consumable items)
  • All travel and labour costs for reactive maintenance
  • Access to weekend emergency callout number

*Please note – Callouts must be logged before 10am, next day response for calls logged thereafter.

Price quoted is based on a 12 Month Contract for one UPS System.

If you have multiple UPS systems we can offer a multiple unit discount, please contact our service team for more information.

Complete the form below to apply for your chosen maintenance contract


Put us to the test

Put us to the test

Need a competitive ‘like for like’ proposal to match your existing supplier contract?

Send us your requirements and we will provide you with a comparative quotation –we might even be able to reduce your costs.

Multi-Year Discounts

Multi-Year Discounts

We also offer multi-year contracts that offer a fixed price for the term agreed plus added discounts.

As an inflation beating option this is very popular with NHS and government organisations.

Create your own contract

We are so confident that we can competitively cover any UPS system under contract, we have given you the option to choose your own terms. Just select the required components and have your own customised support contract tailored just for you. Mix and match and pay for only what you need.

Level of Support
Availability

Response Time

UPS Support

Annual Visits

Parts Included

Emergency Number

About Your UPS
Your Details

Power when you need it the most