UPS Maintenance & Servicing

UPS Maintenance & Servicing Plans

Flexible, cost effective and customisable maintenance plans across multiple UPS manufacturers

UPS Maintenance Contracts

Power Control has been providing maintenance and service solutions for a wide range of UPS (Uninterruptible Power Supply) systems for over 30 years.  

As experts in the field, we understand the importance of preventative maintenance so will always advise our clients to adopt proactive service strategies, wherever possible, to ensure business continuity. These help us to predict the likelihood of any potential system issues ahead of time, ensuring we can then take all of the necessary steps required to avoid or reduce the future risks of any unexpected downtime.  

Performing regular maintenance checks allows our engineers to spot any system irregularities that may lead to larger, more costly repairs at a later date. Equipment failures therefore become less likely, helping to protect both the safety of personnel on-site and the performance and security of any connected equipment.   

What is Covered Under a Preventative UPS Maintenance Agreement?

A Preventative UPS Maintenance Agreement will involve the annual inspection, testing and cleaning of all components of the UPS system.  

This will include: 

  • Checking for any signs of physical damage or loose connections
  • Running multiple tests to evaluate the UPS’s overall performance levels
  • Checking the health, capacity and charging rate of all batteries together with other consumables; such as capacitors and fans
  • Cleaning all internal components including fans and filters to ensure they are free from dust and other contaminants 
  • Conducting environmental tests to check for levels of temperature and humidity
  • Performing software and hardware updates as applicable 
  • Producing a comprehensive report of all findings with recommendations for any remedial works required

All on-site servicing and maintenance will be conducted by a member of our nationwide team of highly trained engineers.

Reactive UPS Maintenance Agreements

Power Control also offer a more flexible option for those companies that feel their business needs do not warrant a regular servicing arrangement but still wish to have a level of security in place in case of system failures.  

The Reactive UPS Maintenance Service Agreement allows companies to simply react and fix issues as and when they arise, removing the need for any regular on-site maintenance. Having this style of agreement in place, ensures that Power Control will still be able to provide emergency assistance in the event of critical equipment failure and assist with general repairs or breakdowns as they occur.  

Power Control is trusted by leading businesses across the UK and works across all sectors including the NHS, education, public sector, retail, IT, telecoms, industrial and data centres. Our emergency response team of experienced technical engineers are available 24 hours a day, 365 days a year, assuring a swift resolution to any system issues.  

BRONZE
BRONZE
9am – 5pm,
Monday – Friday
Same day response for calls logged before 10am; next working day thereafter
Access to freephone emergency callout number
24/7 UPS technical support manned by senior engineers
All travel and labour included for emergency callouts
1x preventative maintenance visit per annum (during normal working hours)*
Electronic engineer reports following every site visit
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SILVER
SILVER
8am – 8pm,
Monday – Sunday
Same day response for calls logged before 10am next day thereafter
Access to freephone emergency callout number
24/7 UPS technical support manned by senior engineers
All travel and labour included for emergency callouts
1x preventative maintenance visit per annum (during normal working hours)*
Electronic engineer reports following every site visit
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GOLD
GOLD
24 hours,
7 days a week
Same day response for calls logged before 10am; next working day thereafter to 8 clock hour guaranteed response
Access to freephone emergency callout number
24/7 UPS technical support manned by senior engineers
All travel and labour included for emergency callouts
1x preventative maintenance visit per annum (during normal working hours)*
Electronic engineer reports following every site visit
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TAILORED
TAILORED

Don't see a contract that works for you? We know that one size doesn't fit all. That's why we offer tailor made UPS maintenance and servicing contracts to suit every budget, set up and industry.

4/6 hour response, battery impedance testing, thermal imaging, additional servicing, OOH servicing, etc.
 
 
 
 
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Bronze, Silver, Gold & Tailored UPS Maintenance Packages

Our wide range of critical power maintenance and service packages for UPS, IPS (Isolated Power Supply), diesel generators and other ancillary equipment provide comprehensive backup power protection for your business.  

All UPS and IPS service contracts include one preventative maintenance visit per annum, level one spares* on a fault per fault basis and all travel and labour costs - so there’s no need to worry about raising paperwork in an emergency.  

All generator service contracts include two preventative maintenance visits per annum and include consumables.  

Should you require a more bespoke package or are unsure which would be the best solution for your needs, please call our contracts team on 01246 431431 and select Option 2. 

Benefits

Benefits

24/7 Technical Support Our wide range of critical power maintenance services allows us to develop comprehensive bespoke service packages for all types of businesses and customer requirements.

Features

Features

All brands maintained. Services include battery supply, replacement, installation and disposal, electrical installation, air conditioning, generator servicing and load bank testing.

MULTI YEAR DISCOUNTS AVAILABLE ON ACROSS ALL MAINTENANCE

Testimonials

“ Since their Appointment in 2017, Power Control has brought expert knowledge, vast experience, integrity and a proved track record in delivering backup power solutions. Their willingness and enthusiasm to support Derbyshire Support and Facilities Services (DFS) to achieve their goals, mindful of budget restraints and functionality, has been valuble to the trust. I would highly recommend them to fellow organisations.  ”
Emma Morten, Contracts manager - Estates, DSFS
“ We have an excellent relationship with Power Control. They take pride in their work which really shows as it is always of a very high standard. Their entire team, from technical sales through to the engineers are professional, knowledgeable, and helpful and it is a pleasure working with them. We had no hesitation in awarding them the maintenance contract following their high quality of work. ”
Ed Butler, Amito
“ The initial scope was for Power Control to install the new UPS systems for us. However, we were so pleased with their service and the team that when our mainteance contract was up for renewal, we didn't hesitate to emplore Power Control to maintain all UPS systems on site. ”
Rick Upjohn, Kew Gardens
Off the shelf

Off the shelf

I want an off the shelf contract from one of the service levels.

Tailored

Tailored

I want a tailor made contract to suit
specific needs.