Register a Fault

Whether you are a registered customer or not, we’ll fix your UPS if you report a fault.

We aim to respond to all registered faults within 24 hours. Located across the country, our team of highly trained engineers are fully equipped to undertake emergency reactive maintenance if required.

UPS Fault Reporting

Power Control’s 24 hour call centre is operated by a team of technical engineers qualified to give immediate initial diagnosis of faults and offer step by step phone assistance.

Whilst we endeavour to assist with all fault enquiries, please be aware that we are not an IT company and do not provide technical support beyond the systems we provide and the accompanying software.

To request non-urgent repairs or replacements please fill out the form below. For all urgent enquiries please contact our technical team on 01246 431431.



Please refer to your contract documentation to find your contract number, alternatively please complete the form with as much information as possible to enable us to find your details.

Without your Contract Number, the response time may be delayed.


Power when you need it the most